used equipment Wiedenmann GmbH opts for e-commerce solution by Electronic Sales
Parsberg, 09/15/2010 - High-quality machinery and used equipment, lawn care, snow clearing and debris removal are the domain of Wiedenmann GmbH The medium-sized company based in the Baden-Wurttemberg Rammingen one in its segment of the leading suppliers and serves with its products in primarily to commercial customers, golf courses and municipalities.
To simplify the ordering of spare and wear parts for its customers, the manufacturer was already planning for a long time to build an appropriate online stores. By replacing or digitization of the previously used printed lists of spare parts should be reached that there is always the most current product and pricing information and availability information is accessible. Customer should run the search for the right parts for their used equipment much easier and faster. The aim was also to automate the collection and processing orders as far as possible. This addition to the reduction of the internal workload should be the prerequisite for a comfortable, customized and created around the Clock accessible online information on the status of all current and completed parts orders. The goal was to appear in this information system also orders that were (still) not provided by the shop solution, but by phone or fax.
Following a detailed examination of the functionality and "look and feel of various online systems as well as the parallel consideration of a custom programming, decided the Wiedenmann GmbH clear for the implementation of the solution: shop by Electronic Sales. As part of the garden and landscaping trade show landscaping company in 2010, the shop after the trial period has now been officially launched.
"We enjoyed very good that it: shop not only provides a uniform standard purchasing platform, but just for the B2B market is very individualized, and scalable," said Peter Maier, Head of Organization in the Wiedenmann GmbH "We have here from the beginning, the necessary potential seen at the shop optimally as ordering portal to adapt to the specific requirements and needs of our customers, trading partners and importers. This example also helps the possibility of establishing individual roles and rights. is advantageous for us also that Orders can be transferred directly into the existing ERP system, without that we had to make significant changes to the existing solutions. "
A special feature of the shop is the great depth and differentiation of the spare parts supply items. Due to the increasingly precise selection, starting with the basic used equipment of the individual assemblies to the smallest washer for each selected model, up to six product levels are integrated. Exploded facilitate the selection of the required spare part and reduce the risk of misunderstandings or incorrect orders significantly.
For the future it is planned to expand the shop on the areas of "new and used equipment", and the Service Support and bodies.
About Electronic Sales:
Electronic Sales is an innovative and established online company based in the Upper Palatinate Parsberg. As a specialized e-business provider, it has extensive knowledge in online trading. Core product is the Electronic Sales webshop solution: shop. The complete solution for the display and sale of products on the Internet was completely proprietary and is offered in Mietform. In addition to the associated service and support is provided from one source.